Thank you for your interest in participating in Roxby Downs Races 2021. Before you proceed to purchase tickets, we strongly recommend you go through the following terms and conditions:
In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to Roxby Downs Races. On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate the organisers of Roxby Downs Races – Roxby Downs and Districts Race Club.
- Please note that Roxby Downs and Districts Race Club reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser https://roxbydownsraceclub.com/ These changes will relate back to the date of purchase of Roxby Downs Races tickets.
- The price of one Roxby Downs Races ticket is $30 for general admission and $180 for entrance to the Marquee. This figure is non-negotiable. Persons under 18 gets in free.
- The ticket you purchase represents a revocable license for you to access the Racecourse on 7th August 2021, when Roxby Downs Races is scheduled to be hosted. The license includes the revocable right to attending the Roxby Downs Races. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.
- The bearer has to assume full responsibility of the Roxby Downs Races tickets, once (s)he receives it. Roxby Downs and Districts Race Club has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.
- Kindly note that https://roxbydownsraceclub.com/ is the sole authorised source for purchasing Roxby Downs Races tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.
- The Roxby Downs Races tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).
- Please note that Roxby Downs Races tickets cannot be redeemed against cash, credits, or any other benefits.
- Roxby Downs and Districts Race Club has the right to investigate if there has been any violation of the Roxby Downs Races ticketing terms and conditions. In case of any conflicts, the decision of Roxby Downs and Districts Race Club will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).
- The event service will be deemed to have been delivered in its entirety as soon as Roxby Downs Races starts on 7th August 2021. From that point on, no refund requests will be entertained.
- If you are not able to access any particular section(s) of the venue – Race Course– due to delays, federal regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.
- If Roxby Downs Races is cancelled in its entirety due to any unforeseen circumstances, Roxby Downs and Districts Race Club has the sole and absolute right to:
- reschedule the event, or
- issue a partial/full refund, or
- not issue any refunds.
- Please note that the decision of the issuer in such cases will be deemed final and binding.
- If Roxby Downs Races is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, federal/state announcements, strikes, delays in production, and the like. Once again, the decision of Roxby Downs and Districts Race Club will be considered final.
- If Roxby Downs Races must be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully cancelled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any
circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.
- Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. Roxby Downs and Districts Race Club cannot be, in any way, held liable for that.
- All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.
- Roxby Downs Races is a ‘rain or shine’ event. By purchasing the event tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for purchasing the event ticket is 18.
- If it is proven beyond doubt at the venue that an attendee holding an event ticket is below the ‘minimum age’, (s)he will not be granted entry to Roxby Downs Races. No refunds, full or partial, will be issued either.
- At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.
- By purchasing Roxby Downs Races tickets and presenting the same at the venue, you give your consent to Roxby Downs and Districts Race Club to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.
- You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.
- Roxby Downs and Districts Race Club does not take any responsibility to personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.
Roxby Downs Races and Roxby Downs and Districts Race Club follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at Roxby Downs Races and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on.
- Please note that you purchase Roxby Downs Races tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.
- In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought. We really hope you will have a great time at Roxby Downs Races. You can get your tickets here https://roxbydownsraceclub.com/.